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the Controlsupply guarantee

Privacy. Your personal information is kept private. We'll collect only the information we need to serve you, we'll store it securely, and we won't share it without your permission.  

Security. Your online transactions are secure. We use industry-standard technology to ensure safe transactions, and we'll ensure your purchases are risk-free

Satisfaction. Your complete satisfaction is our first concern. If you're unhappy with any purchase, for any reason, you can return it within 30 days for exchange or refund. less restocking and shipping cost.

Items ship directly from individual stores. To ensure proper exchanges and credits, items should be returned to the stores from which they shipped.

To make a return:

  • Each store will provide specific return instructions with the item. Be sure to save all packing slips and other material.
  • Check the packing slip for a return address and procedures.
  • Obtain a return authorization number, if necessary, by calling the store directly at the number provided on the packing slip.
  • Ship all items postage paid and insured. Shipping and handling charges are not refundable, except when the item is defective.
  • If you are exchanging the item for another item, you may conduct this change with the store, following their instructions.
  • If you are returning the item, the store will instruct Controlsupply  to credit your credit card once your return has been received.
If you have any questions or require any assistance with a return, please don't hesitate to contact us